Josh arrived at my house within 20 minutes and was very helpful and professional. He spent an hour with me describing my options and giving advice, which allowed me to fix the problem myself. When I asked how much I owed him, he replied "nothing"! I was shocked because I have never had a service call to my house without some sort of "service call fee". Most business charge $60 just to come to your house, and more for the time they spend there. This experience reminded me of growing up in the '60s where people had a sense of community and weren't just out to make a buck!
My name is Beth. I'm writing this email to in reference to two of your employees: Jesse and Cody.
Jesse and Cody were sent to our property yesterday, 2/13/17, for flood remediation. As unfortunate an event as this is, I would like to say that both of these young men were a pleasure to work with.
They were extremely professional and took the time to listen to me about the personal specifics surrounding our residents who were affected by the flood. They were caring, knowledgeable about the remediation process and seemed genuinely concerned about the residents in question. Additionally, I never felt like they were rushing the job. They had all the equipment they needed and were prepared to begin work immediately.
I am copying Roger, the Service Manager here, on this email. Although I'm sure that he NEVER wants reason to have to contact you - I hope that he will consider your company first in the event the need arises.
Kudos to you for having Jesse and Cody represent your company - they are true assets!
My heart sunk when I walked into my bathroom late Monday night and stepped into an inch deep lake of water! Frantically I grabbed ALL the towels in the house and started soaking up as much water as I could. The job seemed endless. No matter how much I soaked up there was still a ton left on the floor. I had no idea what to do or who to call, but I knew what I was doing was not enough. That is when I found your number.
Thank you so much for coming right over, discussing the extent of the damage and providing me with options of what to do next. It was an experience I would not want to repeat, but if it did happen again, I would feel confident your company would take care of my family and I.
I would like to thank you and 1-800-Dry-Me-Out, Inc. for helping Anna and Joe Trapani in their time of need. You are exemplary citizens and you should be very proud of all you have done. I know you will continue to be an example of initiative and perseverance to everyone around you.
This community needs more citizens like you, who are not satisfied with giving an average effort but instead are always striving to help others. In the years to come, I know you will continue to have a significant impact on our community.
Keep up the good work and know that we appreciate all that you do. Please let me know if there is ever anything I can do for you.
All of us at the SPCA, but especially our furry, purry friends, want to thank you for the amazing job you did fixing our mold problem in Kitty Kabana. I feel like we had barely hung up the phone from you (1 800 DRY ME OUT!) when you were there checking out the problem, taking down drywall, setting up fans, etc. Over the next few days you monitored the situation and worked with our air conditioning company to determine the cause of the problem and the best way to ensure it never happened again. You always worked around our needs, as far as making sure the cats and kittens in the area were safe and were still able to be seen by potential adopters while they waited for their forever homes. Today the drywall went up over the previously damaged areas and soon the painters will be in (again around our schedule so our kitties are happy).
All in all it was a wonderful experience working with you. And your kindness didn’t end there. Knowing the tough economic times and our status as a non- profit organization working day by day to help homeless animals in this area, you extended your generosity to us and donated all of your services! Every one of us here -those with two legs and those with four- appreciate all you did for us. Thanks to you, we can focus our monetary donations on helping pets who desperately need medical attention, time and love. Thanks to all of you, they will get another chance to be part of someone’s family.
I wanted to state what a pleasure it was dealing with Mr Jon Hall during this stressfull time. My house was flooded by a sink that was not installed properly by my contractor. Mr Hall and also Jeremy Rowe and Chris Kravitz were extremely cordial and patient explaining every step of the way what was being done to correct my water damage.Mr Hall acted quickly to get the company to my house to start drying out the water damage. My contractor had delayed action and it was very important that everyone at 1-800-Dry-Me-Out Inc. acted quickly to remedy the situation. I appreciate so much that Mr Hall kept me informed to make sure that I was completely assured that everything possible had been done.
I want to thank 1-800-Dry-Me-Out for getting me through this little “speed bump” in my life. I appreciate your professionalism, your workmanship, and your friendliness. Best of luck to you in the future….word of mouth can be a great advertising tool and you can be sure I will be singing your praises!
On the early morning of Jan 19, 2011, we woke up to a house full of water due to a ruptured water pipe. We called 1-800-Dry-Me-Out and within minutes, Jon Hall arrived along with his crew and began the water mitigation process. Soon after, more crews arrived and the process was accelerated.We must say that they did an outstanding job. In addition to dealing with frazzled homeowners, they tackled the Herculean job of drying our house out. We were so pleased with what they did, we also contracted with them to do the rebuild.I recommend to anyone, if you need help with water damage, these are the people to call. There is none better in our humble opinion.
We cannot say enough good things about 1-800-Dry-Me-Out….they were fantastic to work with and really wanted us to be happy with the end results! They were easy to contact and responded promptly to our calls and e-mails. We would recommend your company to anyone!
As a board member of the Good Samaritan Clinic, I want to personally thank you and the numerous other people and organizations who contributed to this project. With the high unemployment and general downturn of our economy, contributions at the clinic are decreasing while the need for their services is increasing. Your generosity and kindness are greatly appreciated.
When my washing machine leaked all over my kitchen, I called 1-800-Dry-Me-Out. They arrived (at) my home within 30 minutes and took control of the situation. I felt confident that they would handle everything, and they did.
I was comfortable in knowing the next steps in the process ahead of time. Everything happened just as they said it would.
If I ever have damage in my home again, I am calling 1-800-Dry-Me-Out first. I know I won’t have to worry!
In April of this year, we discovered that our dishwasher had been leaking under our custom wood floor in the kitchen. The leak went unseen, and the damage was much extensive than we initially thought, resulting in damage to approximately 150 feet of custom flooring, custom cabinetry, and the surrounding wall. We soon learned that it’s the water leak that you do not see that is the most destructive in terms of damaging your home.
As a busy Paralegal for the State of Florida, I was overwhelmed with the disaster and was very grateful when an associate recommended Jon Hall from 1-800-Dry-Me-Out. Jon and his team immediately came to our rescue, driving all the way from Port Richey to our Citrus County Home.
Right away, Jon put a plan in place to protect our health and prevent further damage. To say that 1-800-Dry-Me-Out went the “extra mile” would be an understatement. Right away, Jon’s team sealed off the affected area with a containment barrier and put in the appropriate equipment to commence the drying process. His team removed the non-salvaged cabinetry and flooring, being careful to protect undamaged areas.
In an era when many businesses are dishonest and unreliable,1-800-Dry-Me-Out stands out at the opposite end of the spectrum. Jon Hall is a business leader of high character and has honesty and integrity in dealing with customers. 1-800-Dry-Me-Out is a highly reputable, licensed, insured water damage provider. They have the right training and the right equipment to do the job quickly, efficiently and in a cost-effective manner. We highly recommend 1-800-Dry-Me-Out to anyone in need of restoring their home after water damage.